Shipping
At the moment, we only offer shipping to England. We are working on expanding this to more countries.
We are happy to inform you that we offer free shipping on all orders, regardless of the order value. Whether you order a single item or multiple items, you will not pay any shipping costs.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your track & trace number on the following page:
https://vavafloof.com/apps/parcelpanel
Our processing time is 1–2 business days. Once your package has been shipped, delivery typically takes 5 to 10 business days. We do our best to get your order to you as quickly as possible so you can start enjoying your new fashion items soon!
Returns
You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website.
If you would like to register a return, simply send us an email. Our team will be happy to assist you and guide you through the return process.
Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will of course provide an appropriate solution.
You can exchange items by returning them according to our return procedure and placing a new order for the desired item.
To start this process, please email us at support@vavafloof.com.
Other Questions
If you would like to cancel or modify your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed.
Enter your discount code in the designated field during checkout. The discount will automatically be applied to your total amount.
We accept several payment methods, including PayPal, Mastercard, American Express, and Apple Pay. The available options will be shown during the checkout process.
Please consult our size chart on the product page to find the right size for your body type. If you are unsure, feel free to contact us for advice.
Yes, we offer gift cards. Please send an email to support@vavafloof.com.
You can subscribe to our newsletter by entering your email address in the subscription field at the bottom of the page. You will receive updates about new products and exclusive offers.
We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.